About delivery and shipping charges
| Kuroneko Yamato | Orders placed before 3pm on our business days will be shipped the same day. Orders placed after 3:00 PM will be shipped the next business day. Delivery times vary depending on where you live. For details, please check the shipping slip number that will be provided to you at the time of shipment. We do not ship overseas. |
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Payment Methods
| Credit card payment | VISA / MASTER / DINERS / JCB / AMEX | ||||||||||
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| ID payment | Amazon Pay | ||||||||||
| Cash on delivery | *Total payment amount: "Total product price" + "Cash on delivery fee" *Please pay the payment fee directly to the delivery driver when you receive the product. *Cash on delivery fees are as follows:
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| Bank transfer | Shipment will be made after confirmation of payment. Also, please bear the bank transfer fee. If you choose bank transfer as your payment method, your order will be considered cancelled if we are unable to confirm your payment within three business days of your order being placed. |
Returns Policy
| defective product | Please contact us as soon as possible after receiving the product. Please note that we cannot accept returns unless the product is defective. |
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| Return period | We will accept returns within 5 business days of receiving the product. |
| Return shipping fee | If you return the product for personal reasons, the cost will be borne by the customer. If the product is defective, we will cover the cost. |